Privacy Policy

Last updated: 19.07.2026

This Privacy Policy explains how Psychologistics (“we”, “us”, “our”) collects, uses, and protects personal data when you visit psychologistics.org (the “Website”) or otherwise interact with us.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Psychologistics is operated by:

Pia Madison, trading as Psychologistics

Registered/business address: Psychologistics

Email: director@psychologistics.org

Phone/WhatsApp: +44 (0) 7914 853942

For the purposes of data protection law, we are the “data controller” of the personal data described in this policy.

If you have any questions about this policy or how we handle your data, please contact us using the details above.

2. What Personal Data We Collect

We collect personal data in the following ways:

2.1 Information you provide directly

• Contact form: name, email address, reason for contact, and message content when you submit our contact form.
• Direct communication: any personal data you share with us via email, WhatsApp, or phone when you contact us directly.
• Course or consultancy enquiries: information you provide when enquiring about or purchasing online courses or consultancy services (e.g. name, email, organisation, payment-related details).
• Donations: if you make a donation via PayPal or GoGetFunding, these third-party platforms process your payment details directly; we may receive your name and email address and the donation amount to enable us to acknowledge your support.

2.2 Information collected automatically

• Cookies and similar technologies: when you visit the Website, certain cookies may be set by embedded third-party content (for example, the YouTube video player) and by the Website itself for basic functionality. Full details are set out in our separate Cookie Policy.
• Technical/usage data: such as IP address, browser type, device information, and pages visited, which may be collected automatically by our hosting provider or any analytics tools we use.

2.3 Information from third parties

• If you engage with us via social media (LinkedIn, Facebook, Instagram, Medium, Substack), those platforms may share limited public profile information with us in accordance with their own privacy policies.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

We do not use your personal data for any purpose incompatible with the purposes listed above without informing you.

4. Sharing Your Personal Data

We do not sell your personal data. We may share personal data with:

• Payment processors: PayPal and GoGetFunding, when you make a donation. These providers act as independent data controllers for the payment information they collect — please refer to their own privacy policies.
• Website hosting and email providers: third parties who host our Website or manage our email services, acting as data processors on our behalf.
• Third-party embedded content providers: such as YouTube (Google), when you view embedded video content on the Website.
• Professional advisers or regulators: where necessary to comply with a legal obligation, or to establish, exercise, or defend our legal rights.

We require any third party we share data with to respect the security of your personal data and to treat it in accordance with the law.

5. International Data Transfers

Some of the third-party services we use (such as PayPal, YouTube/Google, or hosting providers) may store or process data outside the UK, including in the United States. Where this occurs, we ensure appropriate safeguards are in place, such as the third party’s participation in a recognised adequacy framework or the use of Standard Contractual Clauses, in accordance with UK GDPR requirements.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact form enquiries: retained for 12 months unless a longer period is necessary to respond to or resolve the enquiry.
• Records relating to course purchases, consultancy, or donations: retained for as long as required by UK tax and accounting law (typically 6 years).
• Newsletter subscriber data: retained until you unsubscribe or withdraw consent.

After the applicable retention period, personal data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete personal data.
• Erasure (“right to be forgotten”) of your personal data, in certain circumstances.
• Restrict processing of your personal data, in certain circumstances.
• Object to processing based on legitimate interests or for direct marketing purposes.
• Data portability, where processing is based on consent or contract and carried out by automated means.
• Withdraw consent at any time, where processing is based on consent (e.g. newsletter subscriptions).

To exercise any of these rights, please contact us at director@psychologistics.org. We will respond within one month, as required by law.

You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at www.ico.org.uk, if you believe we have not handled your personal data appropriately.

8. Cookies

The Website uses cookies and similar technologies. For full details of the cookies we and third parties (such as YouTube) use, how long they last, and how to manage your preferences, please see our Cookie Policy, available https://psychologistics.org/cookie-policy/.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Website is not directed at children, and we do not knowingly collect personal data from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The “Last updated” date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Psychologistics

Email: director@psychologistics.org

Phone/WhatsApp: +44 (0) 7914 853942

England, United Kingdom

You may also contact the Information Commissioner’s Office (ICO) if you have concerns that we have not addressed to your satisfaction: www.ico.org.uk.